Bj11 Terms & Conditions — The Complete Guide for Members

These Terms & Conditions apply to all services offered through the bj11 platform — including the website, mobile app, and any other digital channels. By creating an account on bj11, you agree that you have read and accept these terms in full.

Bj11 is an internationally licensed online gaming platform. We operate with full transparency and fairness. The following terms are designed to protect the interests of both members and bj11.

• Age restriction: Only individuals aged 18 or above may open an account on bj11.
• These Terms & Conditions may be updated at any time — members will be notified of changes by email.
• An internet connection and a compatible device are required to use bj11's services.
• In the event of a dispute, the ruling of bj11's licensing authority shall be final.

To open an account on bj11, you must provide accurate and truthful information. bj11 reserves the right to close any account created with false or misleading details, and any balance in such an account may be forfeited.

Each member may register one account only. If multiple accounts are found belonging to the same person, all accounts will be closed and any potential winnings may be voided.

• Your full name, email address, mobile number, and date of birth must be provided accurately at the time of registration.
• A copy of your national ID or passport may be required for KYC (Know Your Customer) verification.
• Account verification must be completed before any withdrawal can be processed.
• Keeping your account password secure is your own responsibility.
• If you suspect unauthorized access to your account, contact us immediately at support@bj11.im.

Bj11 supports deposits and withdrawals via multiple Bangladeshi mobile banking options, including bKash, Nagad, and Rocket. All payment processing is fully secure and encrypted.

Deposit Rules:

• Minimum deposit amount: ৳500.
• Deposits are generally credited to your account instantly.
• Deposits must be made only from a payment account registered in your own name.
• Payments from third-party accounts are not accepted.

Withdrawal Rules:

• Minimum withdrawal amount: ৳500.
• Withdrawals are typically completed within 15 minutes to 24 hours.
• Large withdrawals may be held pending KYC verification.
• Withdrawals can only be made using the same payment method used for the deposit.
• Suspicious transactions may be subject to additional verification.

Bj11 offers a range of bonuses and promotions for members. Each bonus comes with its own terms, which are clearly stated alongside the offer.

Welcome Bonus: A welcome bonus is available to new members on their first deposit. The wagering requirements for this bonus will be stated in the offer details.

• Bonus funds cannot be withdrawn directly — a specified wagering requirement must be met first.
• Each member may use a specific promotion once only.
• Any attempt to claim bonuses through multiple accounts will result in all bonuses being cancelled.
• Once a bonus expires, it will be automatically forfeited.
• Bj11 reserves the right to withdraw or modify any bonus at any time.
• Reward points can only be redeemed for designated services on the platform.

All betting and gaming activities on bj11 are governed by specific rules. Each game's individual rules are available on its game page.

• Sports Betting: Bets can be placed before a match begins or during play (live). Once a bet is confirmed, it cannot be changed or cancelled.
• Casino Games: All casino games use certified RNG (Random Number Generator) technology, ensuring completely random outcomes.
• Live Casino: A stable internet connection is required when playing with a live dealer. If the connection drops, any results already determined remain valid.
• If a game is interrupted due to a technical issue, bj11 will resolve the matter on the basis of fairness.
• If a software error is proven to have affected the outcome of any game, that round will be voided.

Bj11 reserves the right to modify game rules at any time. Members will be given up to 7 days' notice before any changes take effect.

Bj11 is committed to maintaining a safe and fair gaming environment. The following activities are strictly prohibited and will result in permanent account closure:

• Creating multiple accounts to claim bonuses or promotional offers.
• Placing bets or playing games on behalf of another person.
• Using bots or automated software to play games.
• Any form of manipulation or attempt to hack the system.
• Using the platform for money laundering or any other illegal purpose.
• Harassing or threatening other members.
• Operating an account using a false identity or fraudulent information.

Bj11 believes gaming should be fun, not addictive. We help members build healthy gaming habits.

The following tools are available free of charge to all members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a cap on how much you are willing to lose within a given period.
• Session Limit: Set a limit on how long you play in a single session.
• Cooling Off: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Permanently exclude yourself from the platform.

Bj11 reserves the right to suspend or permanently close any account under the following circumstances:

• Violating the Terms & Conditions or engaging in prohibited activities.
• Failure to complete KYC verification or providing false information.
• Suspicious financial transactions.
• At the member's own request.
• When required by legal or regulatory authorities.

Before an account is closed, the member will be given the opportunity to withdraw any valid balance — unless the closure is due to fraud or a serious breach of terms. Members may also close their account at any time by contacting the support team.

Bj11 treats the protection of members' personal data as a top priority. We collect information solely for the purpose of providing our services.

• Member information is never sold or rented to third parties.
• Payment information is secured with SSL encryption.
• Members may request deletion of their personal data at any time.
• For more details, visit our Privacy Policy read.

Bj11 reserves the right to update these Terms & Conditions at any time. Members will be informed of any significant changes via email or platform notifications.

• Continued use of the platform after an update takes effect constitutes acceptance of the revised terms.
• Changes take effect from the date published on this page.
• If you object to any of the terms, please request account closure.

If you have any questions about these terms and conditions, support@bj11.imto email us or contact us via live chat.